Privacy Policy

Your privacy matters to us at Distinctivelex Hub

Information We Collect

We collect information you provide directly when you register for our collective psychology programs, contact us, or participate in our learning community. This includes your name, email address, phone number, educational background, and professional interests.

When you browse our website, we automatically collect certain technical information including your IP address, browser type, device information, and pages visited. We also use cookies and similar tracking technologies to enhance your experience and understand how you interact with our content.

  • Personal identification details (name, contact information)
  • Educational and professional background information
  • Communication preferences and program interests
  • Technical data from website interactions
  • Payment information for program enrollment

How We Use Your Information

Your information helps us provide personalized educational experiences and improve our collective psychology programs. We use this data to communicate program updates, send relevant learning resources, and create a supportive learning environment that matches your interests and goals.

We never sell your personal information to third parties. Your data is used solely to enhance your educational experience with Distinctivelex Hub and maintain communication about our programs and services.

We may analyze aggregated, non-personally identifiable data to understand learning patterns and improve our curriculum. This helps us create more effective programs while protecting individual privacy.

Data Storage and Security

We store your information on secure servers located in India, complying with applicable data protection regulations. Our systems use industry-standard encryption protocols to protect your personal data from unauthorized access, alteration, or disclosure.

Access to your personal information is restricted to authorized personnel who need it to provide our services. We regularly review our security practices and update our systems to maintain the highest level of protection for your data.

  • SSL encryption for all data transmission
  • Regular security audits and system updates
  • Restricted access controls for personnel
  • Secure backup and recovery procedures

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. If you wish to review what information we have about you or make changes to your data, please contact us using the information provided below.

You can opt out of marketing communications by clicking the unsubscribe link in our emails or by contacting us directly. However, we may still send you important information about your enrolled programs or account status.

Under Indian privacy laws, you have specific rights regarding your personal data. We're committed to helping you exercise these rights and will respond to your requests within the timeframes required by applicable regulations.

Sharing and Disclosure

We don't share your personal information with third parties except in limited circumstances. We may share data with trusted service providers who help us operate our platform, process payments, or deliver educational content - but only under strict confidentiality agreements.

We may disclose information if required by law, to protect our rights, or in connection with a business transfer. In such cases, we'll make reasonable efforts to notify you unless prohibited by law or if notification would compromise an investigation.

Cookies and Tracking

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser, though disabling cookies may affect some website functionality.

  • Essential cookies for website functionality
  • Analytics cookies to understand user behavior
  • Preference cookies to remember your settings
  • Marketing cookies for relevant content delivery

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Generally, we keep account information for active users and for a reasonable period after account closure to comply with legal obligations.

Course completion records and certificates may be retained longer to verify your educational achievements. You can request deletion of your data at any time, subject to our legal and regulatory obligations.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Distinctivelex Hub
Floor 31, Mezzanine, 37, Mahatma Gandhi Marg
Hazratganj, Lucknow, Uttar Pradesh 226001, India
Phone: +91 9099 909 689
Email: [email protected]

Last updated: March 2025